When West Meets East: Outsourcing Services and the Corporate Cultural Gap
Corporations must anticipate team members who can’t see eye to eye, especially if this involves international teams in the BPO industry. Physical, social, and cultural barriers must be considered and managed when outsourcing services. Though the physical barriers are easily bridged through ever-evolving technologies, some social and cultural barriers within the workspace can just as … Continue reading When West Meets East: Outsourcing Services and the Corporate Cultural Gap
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